Returns & Exchanges
At Moodi, we want you to feel as good as you look, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is completely stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the request process and securely tape it to your package.
Ship It Back
Drop off your package at any authorized carrier location; ensure all original packaging is included to prevent damage during transit.
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing